At GenYug Fashions, we are committed to delivering your orders safely and efficiently across India. All orders are processed after successful payment confirmation and are usually dispatched within 1–3 business days. Delivery timelines may vary depending on product availability, customization requirements, customer location, courier partner operations, public holidays, weather conditions, or other unforeseen circumstances.
Estimated delivery time is generally between 3–10 business days from the date of dispatch. Customized or made-to-order products may require additional processing and shipping time.
Once an order is shipped, tracking details will be shared through the registered email address, mobile number, or WhatsApp (if applicable). Customers are responsible for providing accurate shipping and contact information while placing orders. GenYug Fashions shall not be liable for delays, failed deliveries, or losses caused by incorrect information provided by the customer.
Shipping charges, if applicable, will be displayed during checkout before payment confirmation. In certain cases, promotional free shipping offers may be available for selected orders or locations.
While we aim to ensure timely delivery, GenYug Fashions is not responsible for delays caused by courier companies, natural events, transportation issues, government restrictions, or circumstances beyond our control.
Customers are advised to inspect the package at the time of delivery. If the package appears damaged or tampered with, the issue must be reported within 24 hours along with proper photo or video proof.
By placing an order on our website, customers agree to this Shipping Policy.