At GenYug Fashions, we aim to process and deliver all orders in a timely and efficient manner. Orders are usually processed within 1–3 business days after successful payment confirmation. Delivery timelines may vary depending on product availability, customization requirements, customer location, courier services, public holidays, weather conditions, or other unforeseen circumstances.
Estimated delivery time within India is generally 3–10 business days depending on the destination. Customized or made-to-order products may require additional processing time.
Once the order is shipped, tracking details will be shared through the registered email address, phone number, or WhatsApp (if applicable). Customers are responsible for providing accurate shipping details while placing orders. GenYug Fashions shall not be responsible for delays or failed deliveries caused by incorrect address or contact information provided by the customer.
In rare situations where delivery is delayed due to courier issues, natural events, operational disruptions, or circumstances beyond our control, we request customers to cooperate and allow additional time for delivery.
If a package is received in damaged condition, customers must report the issue within 24 hours of delivery along with proper photo or video proof.
By placing an order on our website, customers agree to the terms mentioned in this Delivery Policy.